SOUL500™ Delivery & Installation Requirements
Your order will be passed to your nearest approved retailer who will contact you to guide you through the process and make the necessary arrangements. If you have any immediate questions, you can call us on 01527 869378 or email sales@jacuzziworcestershire.co.uk.
Hot Tub: SOUL500™
Dimensions: 200cm x 200cm x 84cm
The electrical supply must be rated as: 13 Amp or 32 Amp
The weight of your spa when empty is: 296 kg
The weight of your spa when full is: 1,408 kg
To ensure trouble-free delivery, please check the following:
DELIVERY & ACCESS
Your spa is delivered using a transit-size van and manoeuvred to its final position on its side using a special trolley. Please ensure you have enough parking for a large transit flatbed type vehicle and access for delivery to the spa's final position:
- Minimum 99cm on the entire route to its final position.
- Minimum height clearance of at least 215cm (Please consider any overhanging roof eaves, overhead cables, or foliage).
- Remove any obstacles such as downpipes, foliage, service boxes (electric/gas), and boiler vents that will hinder the route to the final position of the spa before delivery.
- Are there any steps, dwarf walls, or tight turns en route to the final position of your spa?
- Access to the property must be suitable for a transit-size van and trailer.
- If a crane/Hiab lift is required, the final lifting contract and payment are solely between the customer and the lifting company.
BASE
Your base must be at least the size of your hot tub’s footprint; however, you may wish to make this larger to incorporate any access/steps/gazebos. Set paving slabs, well-supported decking (max of 25cm centres for the decking frame), or poured concrete are the recommended bases for your hot tub. It should be capable of supporting 250 lbs/sq ft, equivalent to at least 10cm thick of concrete. It is highly recommended to have a minimum of 600mm clear space all around the spa for maintenance access.
If you intend to sink or semi-sink your hot tub into a pit, you must understand the pit and drainage requirements. Please contact us for further advice.
ELECTRICAL
Although it is possible to plug a 13amp hot tub into an existing socket, it is generally recommended to be connected to a dedicated circuit. This helps prevent overloading the circuit and ensures that the hot tub has a consistent power supply. Please contact us to discuss plug & play options, if required.
The electrical supply must be in place before we deliver your spa*
Your spa-dedicated electrical must use a suitable cable protected by a 30mA RCD/RCBO, using a type C or D-rated breaker. The electrical installation must be carried out and certified per current Electrical Regulations. The cable must run via a localised isolator, which must be at least 2m away from the spa.
The spa does NOT come with any electrical cable; therefore, we need a cable ‘tail’ from the isolator to connect to the spa. We require this cable to extend an extra 5m from the corner of the final position.
Please ensure:
- A suitable isolator is in place.
- A 5m ‘tail’ from the corner of the spa is left for us to make the final connection.
- The tail end is connected to the isolator.
- You provide the completed certificate for the dedicated electrical supply.
WATER
Your spa is filled using a normal garden hose provided by you. Drainage is carried out via a drain valve which is built into your spa.
*Please note that it is your responsibility to protect the spa if the final installation is not carried out on the day of delivery.
We will not be responsible for connecting cables that do not meet the above specification requirements. Our engineers cannot carry out any work or touch any connections other than the end of the cable they connect to the spa. If any of the above requirements are not met and the connection cannot be completed, there will be a charge for a return visit to complete the installation and commission once the requirements are met. Please note that any additional date will be subject to our pre-booked delivery schedule.