Jacuzzi® Product Support

Support with your Jacuzzi® Hot Tub, Swim Spa, or Sauna.

We’ve enhanced our customer support programme to better serve you by empowering our nationwide network of over 70 approved hot tub and swim spa specialists to provide more direct, responsive product care.

This means we no longer provide direct frontline support for in- and out-of-warranty end consumer enquiries. Instead, your primary point of contact for product support and service is now the specialist retailer or partner you purchased from. This support continues to be backed by Jacuzzi Group UK.

If you require support with chemicals, parts and accessories purchased here on the online store, please refer to the shop support page HERE.

To ensure we deliver the best and quickest service, please select the option that applies to you:

For general support with your Jacuzzi® product, please contact your nearest retailer. Find your nearest retailer here.

Find Dealership

Can’t find your local dealership, or purchased from Jacuzzi® Manchester? Complete this form for support.

Support Request Form

Select "Aftermarket Services" if you require a Product Service, Out of Warranty Repair, or a Move & Relocation.

Aftermarket Services

If you are a Jacuzzi® retailer, please submit information using the Approved Partner Support form.

Authorised Partner Assistance

*Please note that we can only assist you with Jacuzzi® branded products.