Shipping policy

We offer next-working-day delivery as our standard service.

 

Standard Next Working Day Delivery - Orders Placed Before 3pm

•  £6.99 for orders under £75, FREE delivery for orders over £75 (excluding hot tub and swim spa covers).

•  SMS delivery notifications and tracking.

•  Orders placed after 3pm Friday and before 3pm Monday will be delivered on Tuesdays.

48 - 96hr Delivery on Covers

• £75 Standard delivery charge.

•  For larger items such as hot tub covers the shipping time will be between 48 and 96 hours.

•  You will receive an SMS by 7pm the day before delivery and again upon departure of our delivery vehicle. This second SMS will also include a tracking link and expected arrival window.

•  Hot tub & swim spa covers are 'delivery only' and do not include fitting unless this service has been purchased.

 

Kodiak™ Cold Plunge

Please refer to the Delivery information provided on the Kodiak™ Cold Plunge product page. 

 

Additional Information*

•  Please note the above times may be impacted by UK Bank Holidays.

•  Due to circumstances beyond our control, some orders may be delayed beyond the estimated delivery dates.