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We are sorry that your experience did not meet the exceptional standards Jacuzzi® strive to uphold.
If we are not already addressing the issue, we would like the opportunity to make things right. Please contact our Customer Care team HERE or call 0113 272 7430.
In the meantime, please accept a 10% discount on your next order at shop.jacuzzi.co.uk as a goodwill gesture. Simply use the code GOODWILL10 at checkout.