Jacuzzi® Twin - Divertor Cartridge

Use Klarna Payments for Chemicals, Parts, and Accessories over £35.

Find out more HERE

We offer Next Working Day Delivery as our standard service.

Standard Next Working Day Delivery - Orders Placed Before 3pm

•  £6.99 for orders under £75, FREE next working delivery for orders over £75 (excluding hot tub and swim spa covers).

•  SMS delivery notifications and tracking.

•  Orders placed after 3pm Friday and before 3pm Monday will be delivered on Tuesdays.

48 - 96hr Delivery on Covers

•  £75 standard delivery charge.

•  For larger items such as hot tub covers the shipping time will be between 48 and 96 hours.

•  You will receive an SMS by 7pm the day before delivery and again upon departure of our delivery vehicle. This second SMS will also include a tracking link and expected arrival window.

•  Hot tub & swim spa covers are 'delivery only' and do not
include fitting unless this service has been purchased.

Additional Information*

•  Please note the above times may be impacted by UK Bank Holidays.

•  Due to circumstances beyond our control, some orders may be delayed beyond the estimated delivery dates.

WHAT IS OUR ONLINE RETURNS POLICY?

We’ve got you covered with our 60 day return or exchange policy.

You can start your return quickly and easily through our Online Returns Portal. You’ll receive a QR code to scan at your local drop-off point, or you can choose to print your return label at home.

To get started, you will need your Order Reference, which can be found in the Order History section of your account, and in your order confirmation email. You order reference starts with "#" (e.g. #1234).

Please securely package the item(s) and take your parcel to a nearby DPD drop-off point.

All returned items must be unused, not partially or fully installed, and in a resalable condition.

Once your return has been received and inspected, refunds are typically processed within 7 working days and issued to the original payment method used at checkout. An £6 returns label fee may apply to change-of-mind or non-faulty returns. Returns for faulty or incorrect items are not subject to this charge.

Please note that Hot Tub Covers, Swim Spa Covers, and Kodiak™ Cold Plunge Pools cannot be returned via the online portal. To arrange a return, contact our customer care team at customercare@jacuzzigroup.co.uk or call 0113 272 7430 (Monday–Friday, 9am–5pm).